Corporate Social Responsibility

After successfully working with an East Indian Company merchant and gaining expertise in importing teas from all over the world, Thomas Twining, at only age 26, starts to plan a tea import business of his own.


At Twinings, we want to give you a great tasting cup of tea, which is why we use only the highest quality materials and operate to the highest standards in all aspects of our business.

We also want you to be confident that all Twinings products are ethically sourced. We therefore work with suppliers that share our high standards, with regard to quality and service, and also very importantly, our ethical values.

At Twinings, we work to ensure that the sites which produce our raw materials, ingredients and packaging, from herbs to tins, have responsible labour and health and safety practices.


Here at Twinings we are committed to protecting our environment and wherever possible reducing our impact on the planet. In order to do this we continually assess the environmental risks of our operations and put in place improvement programmes so we can reduce our impacts. We are always looking for ways to reduce our energy and water consumption, along with reducing our waste, especially our waste to landfill.

Every year all of our sites set tough targets for reducing environmental impacts. Every year we aim to improve our environmental performance - doing our bit to conserve our planet for future generations.